Wayne County CSEA
Forms
Child Support Web Portal
Contact
Phone: 330) 287-5600
Fax: (330) 287-5623
¿Habla Usted Español?
(800) 216-6636
Location
428 W. Liberty St., Suite 11,
Wooster, Ohio 44691
Phone: 330) 287-5600
Fax: (330) 287-5623
¿Habla Usted Español?
(800) 216-6636
428 W. Liberty St., Suite 11,
Wooster, Ohio 44691
Due to ongoing staffing shortages, we do not currently have employees in our customer service unit who are available to answer the main phone line. To better assist you, we have restructured our caseloads so that every case now has a designated case manager. We are working with our phone system vendor to update our call tree so customers can reach their case manager directly. We expect this update to be completed by Friday, March 6th. In the meantime, the most efficient way to reach your case manager is through our Customer Service Web Portal or mobile app.
You may contact your case manager by calling their direct phone line. If your case manager is assisting another customer, please leave a detailed voice mail on their direct line with your name, telephone number, and SSN. To help us reach you when you are available, please include a preferred day and time for a return call when leaving a message. Please allow up to 48 hours for a callback during this transition period. Thank you for your patience and understanding during this time.
Enforcement cases are assigned alphabetically by Payor/Obligor's last name, and the direct numbers are listed below.
AAA-CHA- 330 287 5615
CHB-HAZ- 330 287 5610
HBA-MES- 330 287 5607
MET-SHA- 330 287 5608 SHB-ZZZ- 330 287 5606
Paternity & Support Establishment: 330 287 5605
Interstate cases: 330 287 5615